Smartwatches and fitness trackers · Fitbit
Owners keep it for accurate step counts and battery life that stretches four to five days between charges, but many are stuck fighting an app that no longer works the way it used to.
Owners who get past the app describe battery life as a real advantage, several getting four to five days on a charge and finding it noticeably longer than rival watches. This is a split theme with few accounts, so it is offered as what some owners are still glad about rather than a clear verdict.
App usability is a clear complaint. Owners describe features disappearing, tracking going inaccurate for things like hiking distance, custom meal logging vanishing, and settings that stopped working after updates.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
Once the initial excitement wears off, what people kept valuing was simple: the step count stayed accurate, and the watch went days between charges instead of needing nightly charging like some rival watches. That's the part that made owners choose it in the first place, tracking steps and sleep without babysitting a battery.
Reliability took a hit for a real share of owners, tied closely to the switch from the Fitbit app to Google Health. Accounts describe the watch disconnecting, getting stuck on the Fitbit logo, losing the ability to swipe between watch faces, or simply dying and needing a refund or replacement. Several owners say the device worked fine until the Google Health rollout, then stopped functioning as it had before.
Owners' responses to these failures ranged from factory resets and reinstalls to giving up and switching brands entirely, with some naming Apple Watch, Garmin, or Amazfit as where they went next. The device reliability theme has too few accounts to say how common outright failure is across the wider ownership base, but the accounts that do exist describe hardware, not just software, going wrong.
Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.
Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
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Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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