Keyboards and mice beta · MX Master
Owners keep the MX Master 3 for its shape, build and customizable buttons, and put up with a Logitech software layer that regularly needs troubleshooting to keep those features working.
Build quality draws clear praise: owners describe a mouse that holds its shape and feel over years of daily use, with the ergonomic design called out repeatedly as the reason they keep coming back to it.
App usability is a clear complaint. Owners describe Logitech Options+ getting stuck on loading screens, burning CPU, and requiring repeated uninstall and reinstall cycles just to get basic mouse functions working again.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
Once the mouse itself settles in, owners keep pointing to the same things: the shape fits the hand well across long sessions, the build feels solid rather than creaky, and the customizable buttons let people map specific actions, like Mission Control gestures or app shortcuts, to fit how they actually work.
What becomes routine, less happily, is dealing with the companion software. Owners describe periodic outages where the mouse's extra features stop responding, usually traced back to Logitech's own app rather than the hardware. Some have adjusted by switching to third-party drivers like Solaar, Mac Mouse Fix, or LinearMouse, or by rolling back to an older version of Logitech's software, to get consistent behavior without depending on the current app.
The mouse hardware itself holds up well by owner accounts: switch quality is split rather than a clear problem, mouse weight and battery life draw mixed but not alarming reports, and the build quality theme, one of the largest and most positive in the data, points to a device that keeps functioning as expected mechanically over time.
The software side is where reliability breaks down. A recurring pattern across support, reliability, and installation themes traces back to a certificate issue in Logitech's Options+ app that stopped features from working on Mac systems, sending owners into repeated cycles of uninstalling, patching, and reinstalling, sometimes with help from Logitech support directly. Several owners eventually solved it themselves by rolling back to an older Options app or moving to third-party alternatives, but the long-term pattern in these accounts is software problems recurring rather than getting fully resolved.
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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