What keeps coming up
Owners who get the mouse configured describe the ergonomics and scroll feel as comfortable enough to stick with for years without wanting to upgrade.
Recurring in 3 of 71 accounts · See accounts
Keyboards and mice beta · MX Master
MX Master 3S
Owners keep the MX Master 3S for the scroll wheel and shape once it's set up, but most who dig into the Logi Options+ app end up fighting it more than the hardware.
What keeps coming up against it
App usability is a clear complaint: owners describe Logi Options+ getting stuck loading, buttons and scroll settings resetting, and having to uninstall and reinstall the software repeatedly to get the mouse working again.
Recurring in 20 of 71 accounts · See accounts
Compare the 3S with…
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
MX Master
Viper
Compare
Nothing picked yet
Life with it
What doesn't fade is the relationship with the companion software. Owners routinely have to reinstall Logi Options+, chase down terminal commands to downgrade it, or switch to alternatives like Logi Tune or Linear Mouse just to keep their button mapping working. Mac owners in particular describe recurring breakage after macOS or app updates, sometimes losing their custom settings and having to redo them from scratch.
Reliability & repairs
The software is a different story. Software reliability and options+ software reliability are both clear complaints, with owners describing the app getting stuck on a loading screen, custom buttons stopping work, and having to uninstall and reinstall, sometimes repeatedly, to get functionality back. A certificate expiration issue also shows up as a recurring cause. The fixes owners land on are mostly workarounds: downgrading to an older app version, running manual uninstall commands, or moving to third-party software entirely.
More detail
What owners praise, where they are split, and the
follow-up timeline
What owners praise
- build quality6 of 8who raised it
- third-party software alternative4 of 4who raised it
Where owners have concerns
- app usability18 of 20who raised it
- software reliability18 of 18who raised it
- software compatibility9 of 10who raised it
- button customization4 of 6who raised it
- scroll wheel feel4 of 6who raised it
Where owners are split
- click feel2 for · 2 against · 0 mixedof 4 who raised it
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
7 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.
Does it still kick?
The same owner, asked again at each point. Fills in as owners answer.
Where this came from
Where this came from
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
- Forum threads 71 accounts
- Owner check-ins open soon
- Also from MX MasterMX Master 3 547MX Master 4 259