What keeps coming up
Picture quality is the clearest praise here: owners describe rich color, strong contrast and a picture that holds up against pricier sets, with very few saying otherwise.
Recurring in 50 of 576 accounts · See accounts
TVs and monitors · Sony
Sony Bravia 5
Owners keep the Bravia 5 for a picture that outperforms its price, tolerating occasional firmware headaches in exchange for color and contrast they call genuinely excellent.
What keeps coming up against it
Customer support is a clear complaint. Owners describe firmware updates that break features (audio sync, HDR, resolution) and then say support was slow, dismissive or unable to fix it.
Recurring in 35 of 576 accounts · See accounts
Compare the Bravia 5 with…
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Life with it
What becomes routine is watching for firmware updates before installing them. Multiple owners say a specific update broke Dolby Vision playback, audio sync with their AVR or receiver, or resolution output, and that the fix (if one came) took a while. Some now delay updates on purpose after getting burned once.
Reliability & repairs
The bigger reliability issue is software, not hardware: firmware updates are the recurring failure point, with owners describing audio sync breaking, HDR going black, or resolution dropping after specific updates, and no positive account balancing that out. When it happens, owners' main recourse is contacting Sony support, and that experience is frequently described as unhelpful.
More detail
What owners praise, where they are split, and the
follow-up timeline
What owners praise
- picture quality58 of 80who raised it
- value for price26 of 40who raised it
- longevity23 of 28who raised it
- screen cleaning18 of 23who raised it
- gaming performance13 of 18who raised it
Where owners have concerns
- firmware update issues55 of 62who raised it
- audio sync issues35 of 44who raised it
- customer support24 of 38who raised it
- privacy concerns9 of 11who raised it
- app usability6 of 7who raised it
Where owners are split
- burn-in risk41 for · 26 against · 15 mixedof 82 who raised it
- brightness10 for · 3 against · 9 mixedof 22 who raised it
- screen size6 for · 1 against · 6 mixedof 13 who raised it
- reliability3 for · 6 against · 3 mixedof 12 who raised it
- motion clarity4 for · 5 against · 1 mixedof 10 who raised it
- hdr performance4 for · 3 against · 2 mixedof 9 who raised it
- resolution preference2 for · 2 against · 5 mixedof 9 who raised it
- frame rate performance2 for · 4 against · 3 mixedof 9 who raised it
- text clarity2 for · 4 against · 2 mixedof 8 who raised it
- black levels4 for · 1 against · 2 mixedof 7 who raised it
- sound quality3 for · 3 against · 0 mixedof 6 who raised it
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
32 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.
Does it still kick?
The same owner, asked again at each point. Fills in as owners answer.
More in tvs and monitors: LG OLED, Sony Bravia 8, Sony Bravia 7.
Where this came from
Where this came from
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
- Forum threads 576 accounts
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