What keeps coming up
Picture quality draws clear praise: owners describe sharp, detailed images and say the set still looks good well after the early enthusiasm has worn off.
Recurring in 24 of 182 accounts · See accounts
TVs and monitors · Sony
Sony Bravia
Owners keep their Bravia for picture quality that still impresses years in, though many have had to work around audio sync problems that firmware updates keep introducing.
What keeps coming up against it
Audio sync is a clear complaint: owners describe sound falling out of sync with picture, often traced back to a firmware update, and say the problem recurs even after power cycling or factory resets.
Recurring in 25 of 182 accounts · See accounts
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Life with it
Once the newness fades, the picture is what keeps owners satisfied. People who weren't picture-quality enthusiasts to begin with still say the image looks good, and some compare it favorably to older Sony sets and to competing Bravia models side by side. Brightness and gaming performance also come up as things that keep working well day to day, with several owners specifically pointing to gaming as a strength.
What owners have had to adjust to is a more defensive relationship with firmware. Multiple accounts describe delaying updates for months because past updates broke something, and others describe installing an update only to lose HDMI audio, get Dolby Vision black screens, or have their remote stop working. Living with the TV increasingly means treating each new firmware release as a risk rather than a routine improvement.
Reliability & repairs
The core screen holds up: picture quality remains the thing owners point to as still working after time with the set, and value for the price stays a positive theme. Build quality is more mixed, with some owners satisfied and others reporting problems, so it lands as divided rather than a clear strength or weakness.
Software reliability is the weaker side of the picture. Firmware update quality, firmware stability, and firmware update issues all show up as clear complaints, with owners describing audio dropping out, TV speakers going silent, or apps and picture clarity degrading right after an update installs. Several owners say they now delay updates on purpose to avoid these regressions, and when problems do appear, going through customer support is itself a recurring complaint, with owners describing being told the issue does not exist or getting no real fix. There isn't much here yet on how the TV performs after several years, since most of the detailed accounts center on firmware-triggered problems rather than simple long-term wear.
More detail
What owners praise, where they are split, and the
follow-up timeline
What owners praise
- picture quality24 of 31who raised it
- brightness4 of 5who raised it
- gaming performance4 of 5who raised it
- reliability3 of 5who raised it
- burn-in risk3 of 4who raised it
Where owners have concerns
- firmware update issues42 of 56who raised it
- audio sync issues32 of 38who raised it
- customer support8 of 10who raised it
- audio output switching4 of 5who raised it
- brand loyalty3 of 4who raised it
Where owners are split
- value for price6 for · 4 against · 2 mixedof 12 who raised it
- build quality2 for · 3 against · 1 mixedof 6 who raised it
- long-term durability2 for · 0 against · 2 mixedof 4 who raised it
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
23 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.
Does it still kick?
The same owner, asked again at each point. Fills in as owners answer.
Where this came from
Where this came from
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
- Forum threads 182 accounts
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