The strongest long-term account here is from an owner who bought the TC5 and DC5 together in 2022 and says both still look and run like new, which they consider fair return on the price. The rest of the reliability talk is about what the TC5 replaced: Maytag top loaders that died at four or five years, and one 2005 Maytag Centennial that survived a household with two dogs, three cats and two teenagers for well over a decade before its fill level sensor finally failed. Owners are buying the Speed Queen hoping for the latter kind of lifespan.
Be clear about the limits of what is known: the long-term record here is thin. Most owners in these accounts had the machine for two weeks or less when they wrote, and only one is a few years in. Nobody has reported a failure, and nobody has reported a repair, but that is because almost nobody has owned it long enough for either. Whether it delivers the fifteen to twenty years people are paying for is not something these accounts can yet answer.