Legal
Terms of Use
Effective 2026-09-30
Still Kicks (stillkicks.com) is operated by Still Kicks ("Still Kicks", "we", "us", "our"). These Terms of Use ("Terms") are a binding agreement between you and Still Kicks. They govern your use of the website at stillkicks.com and every related page, feature and communication (together, the "Service").
Please read them. They include a limitation of our liability (Section 14), an agreement to resolve disputes by individual arbitration rather than in court or by class action (Section 16), and a 30-day window in which you can opt out of arbitration.
By using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Who may use the Service
- Anyone may read the Service.
- To create an account, rate a product or submit anything, you must be at least 18 years old and able to enter into a binding contract.
- The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us at [email protected] and we will delete it.
- You may not use the Service if we have suspended or removed you from it.
2. Your account
- One account per person. The email address must be your own and must stay current.
- You are responsible for everything done through your account and for keeping the Google account you sign in with secure. Tell us at once at [email protected] if you believe your account has been used without your permission.
- We may refuse, suspend or close an account at our discretion, including for fraud, fake or manipulated ratings, abuse of the verification process, or any breach of these Terms. Decisions on verification and on removing an account are made by a person, not automatically (see Section 5).
3. What the Service is, and what it is not
- Still Kicks publishes what owners say about products over time: ratings and follow-up answers from people who have created accounts here, and, before those exist for a product, a starting summary that we write from public discussions (see Section 8).
- The Service is information, not advice. Nothing on it is a guarantee that a product will perform in any particular way, a recommendation to buy or not to buy, or a substitute for the manufacturer's documentation, a professional inspection, or your own judgment.
- We are not affiliated with, endorsed by, or sponsored by any manufacturer or retailer whose products appear on the Service. Product names, brands and logos belong to their owners and are used only to identify the products being discussed.
- Some sections are marked beta. They are early, may be incomplete or wrong, and may change or be removed without notice.
4. Your content
"Content" means anything you submit for the Service: ratings, answers to follow-up questions, votes, comments, product details, a display name, and any photo you submit for publication. Verification evidence is handled separately in Section 5 and is not Content.
License. You keep ownership of your Content. By submitting it you grant Still Kicks a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and sublicensable license to host, store, reproduce, adapt (for example to format it, translate it, or combine it with other data), publish, display, distribute and create derivative works from your Content, and to use it to operate, analyse, improve, promote and license the Service and our business. This includes using your Content in aggregated, statistical or de-identified form, including in datasets, reports and products that we license or sell to third parties such as manufacturers, retailers and researchers. This license continues after you delete your account for Content that has already been aggregated or de-identified, and for copies held in routine backups.
What we publish. Ratings and answers are published in aggregate, with counts. If you choose a display name, it may appear with your contributions and with credibility facts such as how many products you own and how many follow-ups you have answered. We never publish your email address.
Your responsibilities. You confirm that you own or have the rights to everything you submit; that it reflects your genuine experience with a product you own or have owned; that it is accurate to the best of your knowledge; and that it does not break the law or anyone's rights.
Removal. We may edit for formatting, decline to publish, or remove Content that breaches these Terms or the law, or that we reasonably believe is not genuine. We do not remove Content because of the opinion it expresses (see Section 6).
Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.
5. Verification
- A rating is noted the moment it is given and counts toward a product's average once its owner is verified.
- Verification means showing us that the product is in your hands: a photo taken live through our camera check with the one-time code we give you visible in the shot, or a receipt. On a desktop you can hand the check to your phone with a QR code.
- Every check is reviewed by a person. We may ask for more, decline a check, or re-verify at any time. A third declined check on one account is reviewed by hand before any further step; no account is closed automatically.
- Verification evidence is used only to decide the check. It is kept for three days and then deleted, unless a decision is disputed, in which case it is kept until the dispute is resolved. It is never published and never licensed to anyone. Our Privacy Policy explains how it is protected.
- Submitting evidence that is altered, borrowed, staged, or not yours is a breach of these Terms and may be unlawful.
6. Honest ratings: our review policy
We follow the United States Federal Trade Commission's rule on consumer reviews and testimonials (16 C.F.R. Part 465), and we expect you to.
- Genuine only. Rate only products you own or have owned, and only from your own experience.
- No payment for ratings. We do not pay, reward or offer anything for a rating, positive or negative, and you must not accept anything from anyone else for one. A rating given in exchange for money, a free or discounted product, or any other benefit is prohibited.
- Disclose connections. If you work for, are paid by, or have a financial relationship with the maker or seller of a product or of a competing product, or if you received the product free or at a discount, you must say so in your comment. We may label or remove contributions where a connection was not disclosed.
- No manipulation. No fake accounts, no multiple accounts, no ratings on behalf of others, no coordinated campaigns, no bots.
- No suppression. We do not remove or hide a rating because of the opinion it expresses. We remove ratings only for the reasons in Sections 4 and 7, and we apply those reasons the same way whether a rating is favourable or unfavourable.
- Our own people do not rate. People who work on Still Kicks do not post ratings or votes on the Service.
- Our starting summaries are not reviews. See Section 8.
7. Rules of conduct
You agree not to:
- impersonate anyone, misstate your affiliation, or use another person's account;
- submit anything false, defamatory, obscene, hateful, harassing or infringing;
- include other people's personal information, or images of people, in anything you submit for publication;
- use the Service to advertise, spam or solicit;
- access the Service by automated means (scraping, crawling, bots, bulk downloading), or reproduce, redistribute or sell any part of it beyond the small amounts a person reads in ordinary use;
- interfere with the Service, probe or test its security, bypass any access control, or overload it;
- reverse engineer any part of the Service;
- use the Service to build a competing dataset or product;
- use the Service in a way that breaks any law.
8. Where a page starts: our summaries of public discussions
Before owners have rated a product here, its page carries a starting summary that we write from publicly available discussions, such as forum threads and comments on videos, posted by people who said they owned the product. Those posts were not submitted to Still Kicks, we did not verify that their authors owned the product, and we do not reproduce them or link to them. The summary is our own description of what those discussions contained, with counts of how many separate posts raised each subject. It is not a review, a testimonial or an endorsement, and it is not a statement by any manufacturer. It may contain errors. As owners rate a product on Still Kicks, their ratings take over the page.
If you believe something on a page is wrong, tell us at [email protected] with the page and the problem. We look at every report and correct what is wrong.
9. Warranty information
Any warranty checker and any warranty notice we send are informational only, based on what you tell us and on publicly available warranty terms. They are not a promise that a product is covered. We do not file or pursue warranty claims. Confirm coverage with the manufacturer or the seller.
10. Affiliate links and advertising
Some links on the Service may be affiliate links, meaning we may earn a commission if you buy through them. Where a link is an affiliate link, we say so next to it. Commissions never affect how products are ranked, rated or described. The Service may also carry advertising, which will be marked as such.
11. Our intellectual property
The Service, including its text, design, code, structure, summaries, data compilations and trademarks, is owned by Still Kicks or its licensors and protected by copyright, trademark and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms. No other rights are granted. "Still Kicks" and the Still Kicks wordmark are our marks and may not be used without our written permission.
12. Copyright complaints
We respect copyright and respond to notices under the Digital Millennium Copyright Act. If you believe material on the Service infringes your copyright, send a notice to our copyright agent at [email protected] or by post to [postal address], including: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the material and where it appears on the Service; (4) your contact details; (5) a statement that you have a good-faith belief the use is not authorised by the owner, its agent, or the law; and (6) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or are authorised to act for the owner. If we remove material you posted, we will tell you, and you may send a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3). We close the accounts of repeat infringers.
13. Termination
You may close your account at any time by contacting us at [email protected] or, once available, from your account page. The Privacy Policy describes what happens to your data. We may suspend or end your access at any time for breach of these Terms, for conduct we reasonably believe harms the Service or other users, or if the law requires it. Section 4 (license) and Sections 11, 12 and 14 to 20 survive termination.
14. Disclaimers and limitation of liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE OR ITS CONTENT IS ACCURATE, COMPLETE, RELIABLE, UNINTERRUPTED OR ERROR-FREE. RATINGS AND SUMMARIES REFLECT THE EXPERIENCES AND OPINIONS OF INDIVIDUALS; WE DO NOT VERIFY THE ACCURACY OF ANY OPINION.
TO THE FULLEST EXTENT PERMITTED BY LAW, Still Kicks AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED US DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM.
Some jurisdictions do not allow some of these exclusions or limits. In those places they apply only to the extent permitted, and nothing in these Terms limits any liability that cannot be limited by law.
15. Indemnity
You agree to defend, indemnify and hold harmless Still Kicks and its owners, officers, employees and contractors from any claim, loss, liability or expense (including reasonable legal fees) arising from your Content, your use of the Service, your breach of these Terms, or your violation of any law or of anyone's rights.
16. Dispute resolution, arbitration and class action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
- Talk first. Before starting any formal proceeding, you agree to send us a written description of the dispute at [email protected] and to work with us in good faith for 60 days to resolve it. We will do the same.
- Arbitration. If we cannot resolve it, any dispute, claim or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and its Consumer Arbitration Minimum Standards, before a single arbitrator. The Federal Arbitration Act governs this section. The arbitrator may award the same individual relief a court could, and must follow these Terms. The arbitration may be conducted by video, telephone or written submissions; any in-person hearing will be held in the county where you live or another place we agree. Fees are set by the JAMS rules; where those rules require it, we pay the filing and arbitrator fees beyond the consumer's share.
- Exceptions. Either of us may bring an individual claim in small claims court, and either of us may ask a court for an injunction to protect intellectual property or to stop unauthorised use of the Service.
- No class actions. YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person. If this class waiver is found unenforceable for a particular claim, that claim must be brought in court rather than arbitration, and the rest of this section still applies to every other claim.
- Opt-out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first creating an account (or, if you have no account, within 30 days of first using the Service after this section was added), with your name, the email on your account, and a clear statement that you opt out. Opting out does not affect any other part of these Terms.
- Jury waiver. To the extent a claim proceeds in court rather than arbitration, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL.
- Time limit. Any claim must be started within one year after it arises or it is permanently barred, unless the applicable law does not allow that limit.
17. Governing law and venue
These Terms and any dispute are governed by the laws of the State of Illinois and the federal laws of the United States, without regard to conflict-of-law rules. Subject to Section 16, the state and federal courts located in Illinois have exclusive jurisdiction, and you consent to their personal jurisdiction.
18. Changes to the Service and to these Terms
We may change the Service at any time. We may change these Terms. When we do, we will post the new version with a new effective date, and for material changes we will give notice by email or by a notice on the Service at least 14 days before they take effect, unless the change is required by law or addresses safety or security. Your continued use after the effective date means you accept the new Terms. If you do not, close your account.
19. Notice for California users
Under California Civil Code § 1789.3, California users are entitled to the following notice: the Service is provided by Still Kicks, [postal address], [email protected]. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
20. General
- Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service and replace any earlier ones.
- Severability. If any part is unenforceable, the rest remains in effect and the unenforceable part is changed to the minimum extent needed.
- No waiver. If we do not enforce a provision, that is not a waiver of it.
- Assignment. You may not assign these Terms. We may assign them to an affiliate or to a successor to our business.
- Electronic communications. You agree that we may communicate with you electronically, by email and by notices on the Service, and that these satisfy any legal requirement that a communication be in writing. Account, security and legal notices cannot be switched off while you have an account; the four kinds of product email described in the Privacy Policy can.
- Notices to us: [email protected], or by post to [postal address].
- Headings are for convenience only. "Including" means "including without limitation".
Contact
Still Kicks
[postal address]
[email protected]