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Headphones and earbuds beta · Apple

Apple AirPods Max

Owners keep the AirPods Max for noise cancellation that holds up in loud environments and for the sound quality that makes them a daily pick for many, even at a premium price.

Read from 99 owner accountsUpdated September 23, 2026Compare it

What keeps coming up

Noise cancellation draws clear praise: owners say it strips out most ambient sound even at low listening volumes, and several compare it favorably against other high-end ANC headphones they've owned.

Recurring in 26 of 99 accounts · See accounts

What keeps coming up against it

Price value is a clear complaint. Multiple owners say the retail price is not justified by the performance, with some feeling ripped off even after paying less than list price.

Recurring in 5 of 99 accounts · See accounts
Life with it

Once the initial excitement fades, the noise cancellation keeps doing its job in daily use, and sound quality remains a reason some owners reach for these over other headphones they own, especially for certain genres or spatial audio. Transparency mode is another feature that keeps earning praise, with some owners saying it makes them feel like they can hear normally even with the headphones on.

What owners have had to adjust to is more mixed. Sound quality itself is a divided topic: while many praise it, a notable number have reservations or mixed feelings, sometimes tied to fit or personal preference. Weight and ear comfort come up as an adjustment for some, with a few owners saying they reach for lighter headphones instead for workouts or extended wear, even though they still value the Max for other listening.

Reliability & repairs

Comfort holds up well for most owners who raised it, with some reporting years of use without issue. Noise cancellation and sound quality are the two features owners describe as continuing to perform over time, which is part of why some keep choosing them over newer or cheaper alternatives.

Long-term durability specifics are thin in what owners actually reported. Complaints skew toward things noticed early rather than breakdown over years: ear tip fit, volume level falling short of expectations, and customer support experiences when problems come up. Owners don't describe a pattern of things wearing out or failing with age in this sample, so that part of the picture is genuinely unclear rather than reassuring.

Parts named in the 3 accounts that describe a failure

  • driver/audio1 of 3
  • hardware/earcups1 of 3
  • unspecified/died1 of 3
More detail
What owners praise, where they are split, and the follow-up timeline

What owners praise

  • noise cancellation19 of 30who raised it
  • transparency mode3 of 5who raised it

Where owners have concerns

  • volume level5 of 7who raised it
  • microphone quality4 of 5who raised it
  • customer support3 of 4who raised it

Where owners are split

  • sound quality16 for · 4 against · 8 mixedof 28 who raised it
  • comfort11 for · 11 against · 3 mixedof 25 who raised it
  • build quality3 for · 3 against · 0 mixedof 6 who raised it
  • app usability1 for · 2 against · 1 mixedof 4 who raised it

Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.

9 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.

Does it still kick?

2 weeks3 months6 months1 year2 years

The same owner, asked again at each point. Fills in as owners answer.

More in headphones and earbuds: Apple AirPods 4, Apple AirPods Pro, Apple AirPods Pro 2.

Where this came from

Where this came from

Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.

Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.

Nothing here asks for anything about you unless you write to us.