On the hardware side, failures have tended to be component-level rather than machine-wide: a missing roller in the ACE Pro unit, a filament sensor failure. Both were caught, reported, and resolved with replacement parts sent at no charge. Whether those are isolated cases or a pattern is not clear from the accounts available.
Long-term reliability data is thin here. Most of the accounts cover weeks to a few months of ownership, not years. The sample is also small. What can be said is that no owner in these accounts describes a machine that stopped working and stayed that way, but that is not the same as a clean long-term record. Check back as more accounts come in.