Preview. Read-only while we test the idea.
Still Kicks

Robot vacuums · Ecovacs

Ecovacs X9

Owners keep the X9 for its roller mop, which most say cleans hard floors well for the money, and they accept that its obstacle avoidance and app settings take some managing.

Read from 529 owner accountsUpdated September 25, 2026Compare it

What keeps coming up

Mopping is the clearest praise: most owners who raised it say the self-cleaning roller mop does a genuinely good job on hard floors, and more say it is worth its price than not.

Recurring in 22 of 529 accounts · See accounts

What keeps coming up against it

Obstacle avoidance is the clear complaint: most owners who raised it say the X9 misjudges what is in front of it, with one describing it stopping the vacuum and switching to mop-only because it thought something was in the way.

Recurring in 15 of 529 accounts · See accounts
Life with it

Once it is set up, the routine is mostly about the mop. One owner found the default schedule did not send it back to wash the roller often enough and fixed that in the settings. Another turned on the Intelligent AI mode, found runs took much longer and suspected it stayed on after being switched off, and now leaves it alone. The app has more settings than some rivals and owners describe it as more complicated to get right, though the feature set is similar.

Roller mop maintenance is a real consideration: some shoppers looked at it and decided the upkeep was more than they wanted, choosing spinning-mop rivals instead. Those who kept the X9 say the clean floors are what they notice day to day, and value for the price comes up more often as a plus than a minus.

Reliability & repairs

Owners are divided on reliability, with slightly more negative than positive accounts but not enough to call it a clear problem. Customer support is also split: some got help, others say they were left to work out failures on their own, and a few compare Ecovacs unfavourably to rivals on software and app polish.

Long-term accounts are thin. Most of what we have comes from owners a few weeks in, and there is not enough here to say how the roller mop, base station or navigation hold up after a year. Treat the reliability picture as unsettled until more owners report back.

More detail
What owners praise, where they are split, and the follow-up timeline

What owners praise

Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.

Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.

Does it still kick?

2 weeks3 months6 months1 year2 years

The same owner, asked again at each point. Fills in as owners answer.

More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.

Where this came from

Where this came from

Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.

Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.

Nothing here asks for anything about you unless you write to us.