What keeps coming up
The mop is the reason people buy it and the reason most keep it: on tile, hardwood and vinyl it lifts dried-on food and daily grime, with several owners saying it outcleans the Roborock and Ecovacs machines they ran before.
Robot vacuums · eufy
Owners keep the S1 Pro for its self-cleaning roller mop on hard floors, where it handles kids' food mess and pet accidents well, and most who weigh in overall say they are happy with it.
The mop is the reason people buy it and the reason most keep it: on tile, hardwood and vinyl it lifts dried-on food and daily grime, with several owners saying it outcleans the Roborock and Ecovacs machines they ran before.
Getting help when it fails is the clearest complaint: owners describe replacement units that die the same way, repairs offered out of warranty that could not be completed, and long back-and-forth with the support team.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
Once the novelty passes, the daily mop run is what people still talk about. Owners with toddlers set it to two passes at the end of a bad day and find the floors properly clean. The dock emptying the bin and washing the roller becomes routine, and several who own multiple brands say the S1 Pro is the one they would keep for hard floors.
The adjustment is the vacuum side. Owners are divided on carpet, with more calling it average or below than good, and split evenly on suction, some noting it does not match the stick vacuum it replaced. Obstacle avoidance also divides people: some say it has never touched a pet accident, others say it misreads walls and rooms. The app draws more complaints than praise, mostly around mapping and room selection.
Reliability is a clear concern in the accounts, not a split one. The recurring failures are an EB1K error that stops the machine outright, water leaking into the body and shorting the motherboard, a clogging red filter that gets worse over time, and docking and getting-stuck issues that need more babysitting than expected. Some owners are on their second or third replacement unit; one early Kickstarter backer is still running theirs after close to two years but describes the filter problem as growing. Owners who lost a unit to water damage warn against tipping the robot up.
Longer-term accounts are still thin. Most detailed histories run from a few months to about fifteen months, and only a handful reach two years, so how a unit that survives its first year holds up beyond that is not something these accounts can settle. Build quality complaints outnumber praise, but the sample there is small.
Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.
Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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