Robot vacuums · Roomba
Owners keep the i7 for the way it vacuums in orderly lines, its simple app and easy-to-find parts, while accepting that it snags on clutter and will eventually need repair or replacement.
Owners who are satisfied overall describe a machine that does the basic job well: it cleans in neat, methodical lines, the app is simple, replacement parts are easy to get, and one multi-cat household got years of useful service before it gave out.
Reliability is the clearest complaint: units stop connecting and throw error codes that no amount of app troubleshooting resolves, and one owner rebuilt a damaged unit that ran fine but would never dock again, which made it useless to him.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
What still pleases people after the novelty passes is the routine itself. The i7 works a room in tidy straight lines, the app stays simple to use, and consumables and spare parts are easy to source, though some owners buy third-party bags and filters because the official ones are priced high. Several owners came to it from the 900 series and found the navigation a real step up.
The adjustment is clutter. Obstacle avoidance is a clear weak point: owners describe it getting stuck on cords and small objects and swallowing anything it can, and one household said it had not finished a full run in months. Hair tangling is a second recurring frustration, and owners with heavy shedders note that the newer roller design pulls less well on carpet than the older 900-series rollers. Mopping, suction, battery life, carpet performance and the app all divide owners fairly evenly, with roughly as many happy as not.
The core vacuum tends to keep working; what fails is connectivity and error handling. Owners describe the robot suddenly refusing to connect, cycling through error codes, and app-guided fixes that lead nowhere. Customer support is a divided story: some got help, but more describe a frustrating process, and a few say the wider pattern around known errors goes unaddressed. When the unit finally stops, owners commonly move on to a newer Roomba or another brand rather than repair it.
Long-term accounts are thin. One owner ran an i7 for years in a four-cat house before it wore out, and another kept a repaired unit running except for docking, but there are few detailed multi-year records of what wears first or when. Treat the lifespan picture as incomplete.
Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.
Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
Nothing here asks for anything about you unless you write to us.