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Still Kicks

Robot vacuums · Roomba

Roomba S9

A vacuum owners keep running in the rooms it handles well, accepting brush cleaning and some babysitting on navigation, and often pairing it with or handing off to a newer robot.

Read from 303 owner accountsUpdated September 25, 2026Compare it

What keeps coming up

Owners are divided on obstacle avoidance: some say it and its sibling models do a strong job on the floors they run it on and they are happy with it, while others find it gets stuck or lost more than they can tolerate without a camera-based bot.

Recurring in 28 of 303 accounts · See accounts

What keeps coming up against it

Hair wraps around the brushes and has to be cut out by hand, which is the clearest complaint owners raise about it.

Recurring in 14 of 303 accounts · See accounts
Life with it

Once it has a map it likes, owners describe it as a capable cleaner, and several run it alongside a second robot rather than replacing it outright. One owner with four dogs and thick rugs moved it to bedroom duty only and kept it there. Others say it does a fine job and they are content with it even while preferring a newer model for obstacle detection.

The adjustments are around navigation and upkeep. Owners with pets or children say they cannot keep floors clear enough for it, and it does not detect cords and small items the way camera-equipped robots do. Some report it getting stuck, losing its place, or taking many hours on a small area. Brush maintenance for hair is routine. The app is a recurring frustration, and opinions on suction and carpet cleaning are split rather than settled either way.

Reliability & repairs

What holds up is the basic cleaning: owners who kept it for a year or more still trust it in a defined space. What degrades, in the accounts that go into detail, is mapping. One owner had maps turn strange around six months in, with phantom areas and runs stretching past six hours, and switched brands. Another describes constant attention, corrupted maps and slow remapping. Hair tangling on the brushes is the one fault raised as a clear concern, and owners handle it by cutting hair out. Battery life and build quality are each raised by a small number of owners with no consensus, and customer support draws more negative than positive accounts among those who mention it.

Long-term accounts for this model are thin. Most of the detailed stories come from owners who have since moved to another robot, and there are few accounts from people still running it past the first year describing how it has aged. Treat the picture above as partial.

More detail
What owners praise, where they are split, and the follow-up timeline

What owners praise

Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.

Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.

Does it still kick?

2 weeks3 months6 months1 year2 years

The same owner, asked again at each point. Fills in as owners answer.

More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.

Where this came from

Where this came from

Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.

Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.

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