Robot vacuums · eufy
Owners with hard floors keep the eufy S1 Pro for mopping that outclasses the robots they had before, and most say they are glad they bought it, support headaches aside.
On hard floors the mopping is the reason people keep it: owners who have run Roborock and Ecovacs machines alongside it say those are not close, and one who tried the SwitchBot S10 for weeks would still pick the eufy if limited to one.
Getting help from eufy is the clearest complaint. Owners describe defensive, scripted chat agents, and some went looking for a different brand after seeing eufy ranked at the bottom for support.
The eufy Omni S1 Pro is a robot vacuum that also mops. It comes with a large base station that empties its dust, washes and dries its mop, and refills its water. It is for people who want both floor jobs done with little hands-on work. eufy stopped selling it in April 2026.
| Suction | 8,000 Pa |
|---|---|
| Battery run time | Up to 3.6 hours |
| Mopping | Rotating roller mop (Always Clean Mop), up to 170 RPM, washed by the station |
| Self-empty dock | Yes, 2.5 L dust bag |
| Navigation | dToF LiDAR with TrueCourse mapping |
| Dust bin | 250 ml |
| Weight | 11.33 lb / 5.14 kg |
| Warranty | 12 months |
From the maker's spec page, checked October 4, 2026. A blank row means the maker does not state it.
At 8,000 Pa it pulls up everyday dust and crumbs well, but newer flagship models have much stronger suction. The 3.6 hours is the best case, so mopping or high power will cut it shorter. The robot's own bin is small at 250 ml, but the 2.5 L bag in the station means you only empty it about every few weeks. The laser mapping lets it clean in neat rows and remember the layout of each room.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
The part that stays satisfying is the floor itself. Owners who came from other brands notice the difference in how clean hard floors come up, and the body gets close to baseboards, though people who moved on to machines with an extending mop say those reach edges and the space under kitchen cabinets more closely. That edge reach is the trade-off most often mentioned.
What owners had to adjust to is the babysitting. Obstacle avoidance divides people roughly down the middle, and so does battery life. The app draws more complaints than praise, with one experienced smart-home owner needing to read blog guides just to get it connected. Hair tangling is a coin flip depending on the household.
Long-term accounts are split. Some owners run it without drama; others describe a machine that was never quite trouble-free, getting stuck, failing to dock, and leaking or clogging in the mop system. Several chalk that up to first-generation hardware. Build quality gets the same divided read, with slightly more negative than positive accounts.
Be aware that the long-term record here is thin. Many of the accounts that raised reliability are from owners only a few months in, and some of the comments in this sample are about other machines entirely. When things do go wrong, the recourse is eufy support, and that is the theme owners are least happy with, so plan on solving small problems yourself.
Parts named in the 14 accounts that describe a failure
Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
120 more subjects came up from fewer than 4 owners each, which is not enough for a fair reading. To see how it stacks up, compare it with another machine.
The same owner, asked again at each point. Fills in as owners answer.
Two questions: how long you have had it, and anything you would like to say about it. Then we ask again as it ages. This helps our mission.
More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.
Among the 19 owner accounts here that gave a duration, 14 described a failure. Parts named most: charger sensor, battery, mop system, mainboard.
Before you buy one used, ask the seller: how old it is, whether it was ever repaired and by whom, and whether any of the parts above have been replaced. Ask to see it run. A receipt tells you the warranty start date; most makers honour the term only for the first owner.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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