Robot vacuums · Roborock
A robot vacuum owners keep for the pull it has on dirt and pet hair, run day after day in busy homes, and often started by hand when the Wi-Fi refuses to cooperate.
Suction is what owners point to first. One owner who replaced the Q5 with a newer, quieter machine found the Q5 still picked up noticeably more dirt, and a household with two dogs, four cats and two rabbits says it copes with that load.
Getting and keeping it on Wi-Fi is the one thing nobody who raised it had a good word for. Owners describe setup errors, drops that will not reconnect, and workarounds ranging from shortening the router password to a full factory reset and re-adding the vacuum as a new device.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
Once it is part of the routine, the Q5 is mostly a machine that goes out on schedule and comes back with a full bin. Owners in pet-heavy homes lean on that daily run. Some are so used to the connection trouble that they gave up on the app entirely and simply press the button on the lid; one did that for over a year before a firmware change and a simpler password finally got it online. The app itself divides people: one first-time owner found it polished and complete, while more owners found it awkward, and setup errors on newer or more complex home networks are a recurring sticking point.
Two things owners never fully agree on are obstacle avoidance and mopping. Some say it steers around chairs that were never on the map; others find socks and cables still get eaten. Mopping gets the same split, and several owners sidestep it altogether by running a wet pad by hand after the vacuum finishes. Hair is a clearer complaint: long dog hair binds up in the brush and fills the bin quickly, though one owner with the dual-roller Q5 Max+ says that version does not tangle the way their older single-roller Roborock does.
On general reliability the accounts lean positive: the motor and body keep going, build quality draws almost no complaints, and owners in demanding homes report it doing the job without drama. The weak spots are around software rather than hardware. Navigation reliability is a concern for most who mention it, and one owner had a unit go haywire after a firmware update; a factory reset brought it back, and their plan next time is to record a video and contact support before touching reset again. Support experiences are mixed, with more good outcomes than bad among the few who describe them.
The long-term picture is thin. Only a handful of owners speak to reliability at all, and most of the detailed accounts come from the first year or so of ownership. Nobody here reports a battery or motor giving out, but nobody yet documents what several years of daily runs look like either. Treat the durability read as early and encouraging rather than settled.
Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.
Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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