Robot vacuums · Roborock
Owners keep it for navigation that gets under low furniture and a hands-off routine even with long-haired pets, accepting that it can stall on clutter, especially on carpet.
Those who rate the whole experience are consistently happy: a two-cat household with thresholds, carpet, wood and tile says they no longer think about floor cleaning at all, and another owner of a large home calls it a clear upgrade over a previous Roborock.
Obstacle avoidance is the clear complaint. Several owners returned the machine within months because it could not finish a nightly run without getting stuck, and more than one says the problem is worst on carpet, where it performed worse than cheaper rivals they own.
Pick up to three. You get a page with just those, side by side, on the subjects owners raised.
What keeps delighting people is the mapping and pathing. Owners describe it confidently driving the house, cleaning under low-clearance furniture without losing itself, and getting right into corners and along edges. Hair tangling is a point in its favour too: most who raise it say the brushes and roller do not clog, even in homes with long-haired cats. A few who bought direct mention discounts and bundled spare parts that softened the price.
The adjustment is tidying before a run. Owners who want a clean pass pick things up first, or run it while out, because anything left on the floor is where it tends to stop. Mopping divides people evenly: some are pleased with the results, others are not, and a few had mixed outcomes. Navigation is also split, with praise for reach under furniture set against accounts of it refusing a ramp into a sunken room or failing to fit around the sides of a toilet. The app draws a similar mix, with at least one owner finding a rival's app much simpler.
The core hardware that people praise (the navigation system, the brushes on hair) is what keeps working. What breaks the routine is behaviour rather than parts: runs that end early because the robot is stuck. Every account that touches on build quality is negative, and most who discuss reliability outright are negative as well. When something goes wrong, owners have not had an easy time with support; several describe returning the unit rather than getting it fixed, and one only got a return agreed after pressing customer support. One owner on mostly tile floors is openly unsure how the rollers will hold up after a year or two.
Long-term accounts are thin. Most of the detailed reports come from owners who kept the machine three months or less before returning it, or who are still early into ownership. The site does not yet have enough accounts past the first year to say how it ages.
Nothing with a clear majority yet. Owners who raised these subjects were split, or too few to judge.
Nothing has a clear majority against it yet. Counted from the owners who raised each subject, not from everyone. A subject is judged once at least 4 owners raise it.
The same owner, asked again at each point. Fills in as owners answer.
More in robot vacuums: Neato D7, Neato D8, Ecovacs X1.
Public discussions we read and summarised in our own words. Nothing here was submitted to Still Kicks.
Counted from public accounts by people who said they own it, and summarised by Still Kicks in its own words. Not a manufacturer claim, a lab test or an estimate.
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